We built RelocateViaWork because we believe the right guidance, tools, and AI-powered support should make your path to a sponsorship job abroad genuinely clearer, not more confusing. If you engage with the platform, implement the strategies, and still feel you gained no meaningful clarity or direction within your first 7 days, we will refund you in full. No lengthy processes, no runarounds. Just email us with a brief note on what you tried and what didn't work, and we will make it right.
RelocateViaWork offers monthly and annual subscription plans (Starter, Pro, and Premium). All plans provide access to our AI-powered job search, career coaching, CV optimisation, LinkedIn analysis, and learning academy features as described on the pricing page at the time of purchase.
If you subscribe to any paid plan and feel the platform did not deliver clarity or value, you may request a full refund within 7 days of your initial payment, provided you meet the following conditions:
We ask for proof of engagement not to create barriers, but because we genuinely want to understand what fell short so we can improve. We are not here to argue: if you made the effort and it did not help, you deserve your money back.
After the 7-day window has passed, subscription payments are non-refundable. You may cancel your subscription at any time and you will retain access to your paid plan until the end of your current billing period. No further charges will be made after cancellation.
Annual plan subscribers are eligible for the same 7-day full refund guarantee from the date of payment. After 7 days, annual plans are non-refundable. We recommend starting on a monthly plan if you would like to try the platform before committing annually.
You can cancel your subscription at any time from your account dashboard under Settings → Subscription. Cancellation stops future billing immediately. You will not be charged again after cancellation, and your access continues until the end of the period you have already paid for.
If you were charged more than once due to a technical error, or if a payment was processed but access was not granted, contact us immediately at support@relocateviawork.com. We will investigate and resolve all verified duplicate or erroneous charges within 5 business days.
Approved refunds are processed back to the original payment method within 5–10 business days, depending on your bank or card provider. Refunds are issued in the original currency you were charged in, whether processed via Stripe or Flutterwave.
We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance of the updated policy.
Questions about a payment or refund? We respond within 24 hours.
support@relocateviawork.com